When your staff "redeems" an ItsOnme e-gift card, you are simply verifying and depleting the $ value from the customer's account. You still need to tender the transaction to reconcile your accounts and track your business's gift card revenue to report for tax documentation and P&L statements.
Consider this example in which the customer uses a $50 gift card towards a $75 tab:
1) When the guest is ready to pay, they will provide their server with a gift card code and their credit card to cover the remaining balance
2) The server will find the matching code on the tablet showing a balance of $50
3) Server then selects "Redeem" button on the tablet to accept the $50 gift card
STOP: Now that the gift card has been redeemed. Server must tender transaction.
4) Server find the check on POS, enters $50 to the ItsOnMe tender key. The server then applies the remaining balance of $25 to the guest's credit card, as usual.
Shift revenue reports, weekly and monthly revenue reports as well as ACH payment reports will all be available to you 24/7 through your ItsOnMe Merchant Tools interface at https://merchant.itson.me
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